Sunday, 22 September 2013

Samuel Abraham & Kamalini, Legal Officers, CMC Vellore, give an overview on the importance of maintaining medical records to enhance healthcare delivery, and the ways and means to do it right



 


 

 10 September 2013 13:29

Samuel Abraham & Kamalini, Legal Officers, CMC Vellore, give an overview on the importance of maintaining medical records to enhance healthcare delivery, and the ways and means to do it right


D Samuel Abraham

Modern communication systems and advanced technology have become a part and parcel of all the healthcare sectors and medical records are not an exception to this. Medical records are the who, what, where, when and how of the patient/s. Medical records act as a means of communication and it is an easy reference for continuity of care.

Document >Record

A document becomes a record when that particular document is archived. A document can be archived at any time but once a document is archived then no further changes can be made to it.

Ownership

Medical records are considered to be the physical property of the facility. Regulations regarding access to medical records vary depending on state law. The fact that the facility owns the paper upon which the particulars/information are written does not prevent others from submitting legitimate claims to see and copy the information therein.

Preservation of records

Neither uniform policy nor definite guidelines has been evolved as to the time limit for the preservation of records. Under the Limitation Act, maximum of three years is allowed for filing a case. In the earlier days, charts of the patients were maintained for nearly 25 years. But now, the Health and Family Welfare Department of certain states have given specific time duration for maintenance and preservation of medical records. They are:

  • Non medico legal IP 3 years
  • Medico legal IP and death cases 6 years
  • Master case sheet in speciality hospital 20 years
  • Scientific and research oriented IP 12 years
  • Paediatric medico legal IP records, death case 12 years

 

Electronic medical records and its validity

Electronic medical records are an evolving concept defined as 'a systematic collection of health information about individual patients in electronic form. It is a record in digital format that is capable of being shared across different health care settings, by being embedded in network-connected enterprise-wide information system.'

After the enactment of the Information Technology Act, 2000 and subsequent amendment in the Information Technology (Amendment) Act, 2008, any records in electronic form can be produced before any authority as a valid proof. Appropriate amendments were also carried out in Sec. 3 of the Indian Evidence Act, 1872. The electronic records are acceptable evidence in the Court of Law.

Protection of medical records

Medical records are the life blood of healthcare delivery system and a complete medical record should describe all aspects of patient care. There are greater possibilities of misuse of medical records. So, there is a need to restrict access at the same time it should serve legitimate purpose only. The place of access and the time of access play a vital role in use of electronic records.

Functional comparison – paper record vs electronic record
Function
Paper based record
Electronic record
Availability
One location
Multiple
Cost
High
Low
Data
Difficult to extract
Easy to extract
Durability
Low
High
Duplication of records
Possible
Not-possible
Security
Low
High
Audit Trial
No
Yes
Practitioner
Freedom
Restricted

Other role of medical records

In addition to helping the medical professionals in assessing the health condition of the patient, medical records provide a major role in defending the institution against possible litigation. The “FORM System” may be used in the arrangement of medical records.

F - Forming data’s in
O - Order or proper arrangements of
R - Required way of
M - Management

The medical records also provide a helping hand to do research:

  • To evaluate the performance of health professionals.
  • To evaluate the use of the institution’s resources such as special diagnostic equipment and services offered by the facility.
  • To evaluate the care which the institution provides for certifying and accrediting purposes.

RTI and medical records

With the advent of Right To Information (RTI) Act, the role of medical records has gained paramount importance. The demands for information in medical records are increasing rapidly. The personnel who are in-charge of the medical records should be well versed with the provisions of RTI Act so that he/she will be able to know whether the request for information should be provided or not.

The request for information from the third-party about a patient does not come under the definition of 'information' provided under Sec. 2 (f) of the RTI Act. This is because there is a contractual relationship between the Hospital and the patient and the concept of privity of contract comes to play. All the information requested through RTI need not be disclosed. Sec. 8 of the RTI Act, 2005 provides certain exemptions from disclosure of information:

“The information available to a person in his fiduciary relationship need not be disclosed unless, the competent authority is satisfied that the larger public interest warrants the disclosure of such information.” (Sec. 8 (e) - RTI Act, 2005)

“The information which relates to personal information the disclosure of which has no relationship to any public activity or interest, or which would cause unwarranted invasion of the privacy of the individual need not be disclosed unless the Central Public Information Officer or the State Public Information Officer or the appellate authority, as the case may be, is satisfied that the larger public interest justifies the disclosure of such information.” (Sec. 8 (j) – RTI Act, 2005)

Digital signature

Digital signature enables the subscriber to authenticate his electronic record. It cryptographically binds an electronic identity to an electronic document and the digital signature cannot be copied to another document. Digital signature can be a good replacement for traditional system of ink signature and can be used widely.

Conclusion

Hospitals all over the globe are swiftly moving from paper to paperless. The transformation to electronic health record is an advocated and accepted philosophy which can provide swift, safe, high qualitative care with reasonable cost to the patient care. By gone would be the days when voluminous papers charts are carried in hand-driven trolleys from Medical Records Department to various clinical areas and back to congested corridors of hospital! The voluminous medical records are at a distance of a click in his personal computer of a medical professional and next second he can visualise the minute details of a particular patient.

 

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